The instant messaging program of Windows operating system, Windows Live Messenger helps a user in interacting actively with other users over the internet. Friend’s lists can be made for easy and quick conversation between the contacts. The users can set the status messages to indicate their presence or absence. Windows online support says that not only chatting, but the user can transfer, share files, voice and video chat with each other. However, the live messenger can encounter with errors and problems and can cause troubles to the users.
Types of Issues
The problems of Windows Live Messenger with contacts can be many. The errors associated can be- one or more contacts not appearing in the contacts list, errors importing contacts into the list from external sources, or the contacts list becoming corrupted or damaged. Sometimes, individual users on the contacts list may damage to the contacts list itself. They may not stop the normal functioning of the software or may prevent the software from starting.
Windows online support explains that Windows Live Messenger contact problems can arise from causes like attacks by viruses or other malicious code on the application. Users induced errors- improperly importing lists- in the contacts list can also cause the issues. If the file system folder containing the list if the contacts list data file is damaged, the issues may happen.
Identifying the causes
If you get hit by a message like “Error 81000314: Your contact list is not available,” the error is obvious and this allows users to identify the cause. Microsoft has a knowledge base that explains the cause of particular errors codes and the available solutions, based on the code.
Solutions of Windows Live contact errors
The issues can be resolved by simply deleting and then re-adding the contact. Similarly, if a contact list is causing the issues, delete and then re-add the lists. In cases of data corruption, however, users may need to delete the contents of the Windows Live Messenger Contacts folder and then reinstall it.
Microsoft releases updated versions and patches for Windows Live Messenger that has security, stability and performance improvements. These updates and patches will prevent errors and issues from happening and doing much harm to the program and the operating system as a whole. Always keep your software updated.
For further assistance, you can always get in touch with the Windows online support team.
Peter Stowe Google+