Skype Chat Service Vs Google Hangouts

Windows Live Chat Support

Skype Chat Service

There was a time when Skype was big, and almost everyone flocked to it. But even before Microsoft acquired it, the chat service was rapidly being brought down by more popular competitions like WhatsApp. Skype was mostly used by home computer owners, and it was a popular option for people to stay in touch with friends and family, as well as with new friends they made online.

This has changed, and the majority of those using Skype are businesses. The one thing that makes it appealing is the free video conferencing provision. But Google’s Hangouts is offering the same thing, and this may spell disaster for the clunkier Skype.

Group support

Skype lets you add upto nine people at once while holding a video chat. This isn’t part of the free package however; in the SU, this costs a monthly 4.99 dollars for the subscription. For companies this is still a bargain, because the calls offered are unlimited, and there’s also group screen sharing. Another thing is that this gives you access to Live Chat assistance, similar in many ways to Windows Live chat support.

Google’s Hangouts allow for the same number, but with the added benefit that it’s available for free. If you’re simply looking to converse with a large number of people, then there’s Hangouts On Air, which can be streamed live on your YouTube channel or your blog.

Platform compatibility

Skype can be run on many devices which have XP or older OS, Mac OS X, or Ubuntu. It works with browsers like the Internet Explorer, Chrome, Firefox and Safari. Hangouts has pretty much the same compatibility range.


Live Chat Assistance

Skype Chat Charges

Skype lets you make free calls between clients, but calling a phone would require setting up a monthly subscription. This costs 2.99 dollars per month in the US and Canada, at a call rate of 2.3 cents per minute. The Unlimited World plan lets you make calls to 8 countries, to landline as well as mobile phones, at 13.99 dollars per month.

Google Hangouts lets you call other users free of charge, or make free calls inside the US and Canada using a Google Voice number. For landlines and mobiles, you’d be charged the local rates in the country you’re calling to.

Skype scores in regards to the Live Chat option, which is similar to the Windows Live chat support service. You may find more information on Skype call charges from the official website.

Why Is Windows 8 Not As Bad As Windows Vista

Windows Live Support

Windows Operating Systems

We all know that Windows 8 operating system was a big flop. The operating system had many flaws like the absence of a few features, difficulties in accessing some features etc. that made the operating system a failure. So, is the operating system really a big flop? According to experts, it is not as big a failure as Windows Vista operating system that was released before Windows 7.

According to Windows live support, one of the major points to keep in mind is that Windows 8 operating system works well only with touch screen devices. However, majority of the users who had a bitter experience with the operating system were working on the traditional PCs, which do not have touch screen capabilities. That means, if you use mouse and keyboard to input things to the PC, you may not fall in love with this operating system. However, those users who use touch screen devices along with this operating system say that they do not wish to switch back to any of the traditional operating systems.

With the touch screen interface being the major attraction of the operating system, you need to harness it to fully understand and experience the features of the operating system. Many experts are also of this view. There are many supporters for the operating system. Jim Wong, the president of Acer, has a similar opinion. He says, “Personally, I have found the touchscreen to be a welcome addition to personal computers and I’ve often find myself wishing I could touch my MacBook Air’s screen to flip through photo galleries and play iOS-style touchscreen games.” The new OS provides all these functionalities to the users.

Windows 8.1

Windows OS Upgrade

Therefore, with all the features of Windows 8 operating system, it cannot be even compared to the Windows Vista operating system. Keep in mind that Windows Vista is considered as the worst operating system from Microsoft. After the release of Windows 8, many people were comparing Windows 8 to Windows Vista. Now, Microsoft released Windows 7 to rectify the faults with Windows Vista. Similarly, Microsoft has come up with Windows 8.1, with many changes and additions to the program. With the introduction of an updated OS, Microsoft has been successful in addressing some major issues with the program. This includes the ability to boot to any interface the user wants and the addition of the Start button etc.

If you require any help with the Windows 8 operating system, you may contact Windows Live support or our technical support team.

PTDE Ditches GFWL Completely

Windows Live Support

Windows Live Help

The Dark Souls: Prepare to Die Edition staff have recently made it clear that the game and gaming company is officially taking itself away from Games For Windows Live (GFWL). Because of this, the company is taking various things such as save games, achievements and multiplayer features from the nearly forgotten DRM service and moving them to a newer service. Soon the transition will  be made for users to move over their save games and achievements from Games For Windows Live (GFWL) to Steam.

For those who are not aware, Windows Live support desk would like to remind that Games For Windows Live, was originally supposed to close down this year on July 1st, as per the announcement made last year concerning other services shutting down, which included the popular Age of Empires Online and the Games For Windows Marketplace.

Users, most of them, were actually hoping that the online gaming service Games For Windows Live would stop since it can only be described as a utter bane to the gaming community after supporting for it looked really scarce and parse. Actually, when the news spread that Games For Windows Live was shutting down, the only thing users could hear was silence.

Games For Windows Marketplace

Windows Support

Not until the 1st of July did the software giant found it necessary to state that they would not be totally removing Games For Windows Live from the list of existing Microsoft services. Many gamers and users feared that the titles did not convert from Games For Windows Live to Steamworks would be lost to the long forgotten DRM service’s blackhole when the plug is finally pulled on GFWL. However, fortunately, the software maker decided to keep up the servers for games that still need authentication.

Now, the July 1st shutdown notice triggered a lot of gaming communities for stepping up and petition developers for moving over their games from Games For Windows Live to Steamworks. The community just did not trust the Redmond based software manufacturer for their online service. Windows Live support desk points out that one of the popular games most requested for the leap was Dark Souls: Prepare to Die Edition (PTDE).

Most users would agree that there is no real advantage with having Games For Windows Live (GFWL) as a middle-man anymore. Even logically and practically, it just does not add any kind of functional service or real advantage to the end-users/gamers.

Titles Continue Migration From Games For Windows Live To Steamworks

Windows Live Help

         Windows Live To Steamworks

There was a time when Games for Windows Live was a good choice for gaming service, for many publishers. Over time, things have taken a turn, and while the PC branch of their Live service might have been appreciated and even preferred in the past, neither is the case anymore. The company hasn’t done much more than stack Xbox on Windows Live, and that is a far cry from being enough.

How does ditching Games for Windows Live help non-Microsoft games? Well, for one, there are alternate services like Steamworks. This has a better distribution system, and offers much more advanced community interaction capabilities. It does about everything else you can think of, which is why it hasn’t started festering the way G4WL has. There’s no surprise at titles like DiRT 3 abandoning the scene. Everybody’s removing Games for Windows Live support, because there’s little sense in keeping this.

The latest Dark Souls is another title that’s leaving, and the mass migrations have already gotten underway. You can take all your saved data and achievements, so no part of all those gaming hours will have been a waste. Bandai Namco says this option will be available till February 16th, and after that Steam will be the default service for playing on. The G4WL integration is actually getting in the way of this, which is why many titles are removing that first.

Windows Live Support

               G4WL Support

FromSoftware has announced that the process will allow all users to move their save games from Dark Souls: Prepare to Die. They’re saying there will need to be some more testing done, to ensure that everything goes smoothly. If this works right, the user will have a free Steam copy of the game with the G4WL token, and the latter will be valid for the duration of the allowed migration slot. Past that point, you can still get a Steam pass, but you can kiss your G4WL save games goodbye. There have been no details given as yet about how long this migration period will last.

Stay updated on the migration process of Dark Souls to the Steam service, as well as other titles that are looking to make the change. Need Games for Windows Live help, or looking for new stories on gaming titles? Check out the latest posts and find the emerging stories in the gaming scene.

Procedure To Work A Built-In Webcam In Windows Live Messenger

Windows Live Technical Support

           Windows Technical Support

The world is coming closer and physical distances have stopped being a barrier due to the technical advancements that have happened over the years. Communication has become easily possible and that too, at cheap costs. The long-distance relationships, communicating telephonically and keeping in touch with the close ones, family and friends have become really easy.

The technology we are talking about is webcams and the teleconferencing software such as Windows Live Messenger. In the past few years, built in webcams have become the standard for most laptops being manufactured. Actually, even the most inexpensive, off the shelf laptops have webcams built in. The software maker provides the chat program as a free service. The thing is that it makes use of webcams and allows users to place and receive audio as well as video calls to interact with other Windows chat users. It is possible for you to set up built in webcam for working with the chat program in just a few minutes.

Here are the Windows live technical support instructions to guide you:


You need to click on the windows Start button in the lower left corner of your system screen and enter Windows Live Messenger.

  • Then, you need to press the Enter key on your keyboard.
  • Then, you can sign in with your Windows Live account information. In case you have not already signed up for an account, you will require clicking on Sign up and following the on-screen instructions for creating an account and sign into messenger.
  • Then, you need to click on the Show Menu button located near the top of the Messenger window. You will see that the button is unlabeled, but is located on the extreme right of the window. After that, go to Search Contacts box.

    Windows chat users

                   Windows Support

  • Then, you need to click on Tools menu and select the Audio and video setup.
  • After that, you need to click on the Next button on the speaker and microphone setup page.
  • Then, you need to select the built-in webcam from the dropdown box on the webcam setup page.
  • On clicking Webcam Settings, you can adjust the brightness, contrast and other visual settings. Then, click on OK.
  • Then, hit Finish.
  • You need to click on Show Menu icon, and then navigate to the Actions menu and then select Video and select Start a video call option.
  • When you double-click on the contact with whom you want to make a video call, you will be able to initiate the teleconference.

Hope this Windows live technical support guide helped.

Microsoft Admits Vulnerability Across Windows OSs, Assures Immediate Solutions

Windows Live Support

           Windows Support Desk

Microsoft has admitted that some of the Windows operating systems are vulnerable to major attacks. A special team from Microsoft that is investigating security issues across the company’s operating systems said that attackers were targeting vulnerable PC’s of the customers by enabling remote execution of certain codes. This remote execution takes place when a user opens a malicious file sent to him by the attacker. The file looks legitimate, exactly like a Microsoft Office file but has OLE objects in it, which is crafted by the attackers.

Targeted Windows versions

According to reports from the Windows Live support desk, all supported Windows versions, which include Windows Vista, Windows 7, Windows 8 and Windows 8.1, are vulnerable to this attack. A recent report shows that certain Windows Server operating systems are also targeted by the attackers. This includes Windows Server 2008 and Windows Server 2012. Windows RT is also listed as one of the targeted OS versions.

The report says that users face the threat more severely when they try to update their OS versions, as attackers are able to facilitate remote execution of the codes during the update time. In that case, Windows XP is safer as it no longer gets updates from Microsoft. However, Microsoft warns that attackers can execute the codes more easily over XP operating systems as it is extremely vulnerable and has very outdated security settings.

About OLE

Windows Operating Systems

        Support For Windows Operating Systems

According to Windows Live support team, attackers penetrate into a user’s PC through OLE and enable remote execution of the codes. OLE stands for Object Linking and Embedding. According to the Microsoft team, the attackers have managed to manipulate the advanced security settings of the office files and integrate the malicious OLEs. Once a user opens an OLE integrated file disguised as a legitimate MS Office file, the OLE in it will be activated. Consequently, customers’ important data becomes accessible to the file. The core purpose of Object Linking and Embedding technology is to enable data sharing among applications.

Microsoft said that the vulnerability is under control now. The software giant has instructed the specially trained team to look into the security issues across all Windows operating systems. As Word and PowerPoint are listed among the most targeted applications, the software giant has instructed users to be carefully while handling any Word or PowerPoint files. If the sender of a Word or PowerPoint file is unknown, it is highly recommended not to open the file.

Microsoft Finally Shuts Down The MSN Messenger Service In China

Windows Live Chat Support

          About Windows Chat Services

Most Windows users have already made the switch from the old Windows chat service networks like MSN Messenger and Windows Live Messenger to Skype. Actually, they did not have any choice. Microsoft announced their plans for shutting down their old chat networks through the Windows live chat support websites and asked the users to make the transition to Skype.

MSN Messenger was available in China until October 31

The user accounts from all the other chat services were soon transferred to the Skype network. But, as always, Microsoft had a difficult time convincing the Chinese users to make the transition to their new service. Microsoft was well aware of the fact that these users could easily switch to a rival chat service platform.

Also, the fact remains that Windows XP is still the most widely used Microsoft operating system in China and the latest Skype versions will not run on Windows XP, which is no longer supported by Microsoft. So, without upgrading their operating systems, most of these users will not be able to switch to Skype. Here, we are talking about the majority of Windows OS users in the Chinese market.

In other countries, the situation is different. Windows 7 is the most widely used operating system in most other countries. And, so, Microsoft was able to stick to the initial deadline there and make a smooth transition from the old Microsoft chat networks to Skype. But, in China, Microsoft was forced to extend the deadline to October for fear of losing the customers to rival chat service platforms.

Windows Chat Service Networks

               Contact Microsoft Support

In fact, MSN Messenger service continued to function in China for more than a year after it was officially shutdown in other countries. And, on October 31, Microsoft officially pulled the plug on MSN Messenger in China. But, these account holders will not lose any of their data or contacts.

Microsoft has transferred their data and the contacts to the Skype service as they did for their users in the other countries. In order to make sure that the users will not switch over to some other rival chat service, Microsoft has announced through their Windows live chat support desk that all MSN Messenger users will receive a free coupon worth two US dollars, when they make the transition to Skype. They can use this for making international calls.

Let us hope that this offer is enough to help Microsoft retain all their MSN Messenger users in China.

Steps To Sign In To MSN Messenger

Windows Live Support

             Windows Live Messenger

Windows Live Messenger can be termed as an instant messaging client developed by Microsoft that has attracted millions of users worldwide. The application was first marketed under MSN branding in 2005 and since then, it has been the premier messaging program for a large number of users across the globe. Some of the interesting options in MSN messenger include album viewer, social networks integration, offline messaging etc. For any issues related to the messaging program, the users can also contact the Windows Live support team.

For signing into windows Live Messenger, the users need to have their specific Windows Live ID and password, which can be created on the Windows Live website. Many users contact the Windows tech support team to know how to sign up for a Windows Live ID and Windows Live Messenger.

If you have any such issues, please follow these instructions provided by the Windows Livesupport team.

Signing up for Windows Live ID:

In the first step, you need to open the Windows Live Messenger and then click on the Sign up shortcut, which you can find at the bottom right of the window. Once you do this, a registration form will open up on your computer screen where you can create your Windows Live ID.

Now, you need to enter your email address and password in the Windows Live registration form, followed by your name and your location. Now, you need to click on the I accept option in order to accept the terms of service. This would help you to create your own Windows Live ID.

Windows Tech Support

               Windows Live Update

Once you’re done, you need to check your email for a new message from Windows Live and then click on the verification link in that email. This would activate your windows Live ID.

Signing into Windows Live Messenger

Once you have created the Windows Live ID, you need to launch Windows Live Messenger. Now, you need to type in your Windows Live ID in the first field. Now, you can type in your password on the second line and then click on the Sign in button in order to login to the MSN Messenger service.

By following these steps, you can successfully sign up for a Windows Live ID and then into the Windows Live messenger.  To get more assistance on the same, you may contact our tech support team.

Beta Version Of Red Faction – Guerrilla Kicked Off

Windows Live Chat Support

          Windows Live Support

Nordic games Guerilla publishers have now come up with a beta version of Steamwork shooter support. The best part is that it is available for no charge for Games For Windows Live service from Microsoft. Moreover, Windows Live chat support is available in case you have issues playing the game. Get in touch with the Live chat services when there is an issue.

During a bankruptcy auction back in the year 2013 in the month of April, Red Faction IP was acquired from THQ by Nordic. Moreover, post the acquisition, now they have confirmed that they will be putting an end to Games For Windows Live from Red faction. Microsoft planned to put an end to the services in the month of July 2014, but then denied that the reports were incorrect in the month of June.

It is not necessary for the players to sign in with Games For Windows Live to play the beta version of Red Faction: Guerrilla. Users can take the advantage of multiplayer gameplay and matchmaking from Steamworks that can be used over a Steamwork network for leader boards, achievements and voice chats. When the game initially boots, the beta version will throw a prompt for the players to choose from a game that is existing in Games For Windows Live. After which an attempt will be made to migrate to the latest version.

Windows Live Games

               Windows Chat Support

Instead of the running in DirectX 10, this will run efficiently on DirectX 6. According to the executive producer at Nordic, Reinhard Pollice, when the game runs on DirectX 10, there seems to be many issues and there is an issue with the performance of the game. Reinhard Pollice left a comment in the Steam community that DirectX 10 is not so good, but it is better to go for DirectX 9. According to him, DirectX 10 has nothing much to offer, hence DirectX 9 is a better option for Red Faction: Guerrilla.

When Nordic was asked about its plans about Games For Windows Live, they said that they could keep them in the public branch but then it will stay unsupported and depreciated. Moreover, only if Microsoft keeps the service running, will they be able add multiplayer servers to the Windows Live Games. Red Faction: Guerrilla was actually designed by Volition and then published in THQ in the year 2009 on Play Station 3, Xbox and Windows PC. Get to know more on these from the Windows Live chat support desk.

Chatting In Windows Live Messenger With A Gmail Account

Windows Live Chat Support

             Windows Live Messenger

Windows Live Messenger is an instant messaging service from Microsoft. It is designed in such a way that it works flawlessly with the Windows operating system. Like every chat client does, Windows Live Messenger also lets you chat with your friends and family member in real time. All you need to do is turn the internet on, open the messenger, type your username and password and click on Sign In. On the other hand, users also have an option to sign in automatically when the computer turns on.

Have you ever wondered whether it would be possible to use your Gmail address to sign into Windows Live Messenger? If not, follow these instructions to do the same, which only has some simple steps. You will be able to chat without any issues even if it is a Gmail account. To chat with the Gmail address, first you will have to add the user credentials. Get to know more about the different options available through the Windows Live Chat Support desk.


  • Go to Create Credentials online sign up form in Windows Live ID.
  • In the email address field, enter the Email Address.
  • Enter the Password in the Password filed. You will have to Re-Type the password once again.
  • To ensure that the account is secure, you can set a Security Question and answer the question you choose. When you forget your password, or if you face some other issues with the password, the security question will be helpful. In such cases, enter the Answer for the security question; enter the Code for validation and then click on Continue.

    Windows Messenger

                   Windows Chat Support

  • In the next page, enter your Email Address once again. Next, you will have to select the I Agree button.
  • Now sign into your email address, you will have an email that will be pending for confirmation. Open the email and Click on the link in order to confirm. This will direct you to another website.
  • Next click on the Continue button.
  • Now open the Windows Live Messenger. Sign in with the Gmail Email Address and the Password that you just created.
  • You can chat with your friends right away.

With the help of our Windows Live chat support desk, you will be able to get solutions for any issues that you face with the Live messenger client. Windows Messenger has many interesting features apart from allowing chatting from a Gmail account.