Windows Support Instructions
It is known that Xbox 360 controller allows Windows users to play Xbox games in their computers. But sometimes, you may experience some issues while doing so. This Windows Live chat support article aims to help you deal with any such issues.
What to do
First, you should make sure that your Windows system meets with the specified requirements for supporting Xbox 360 controller. Check which version of Windows you are using; note that the Xbox 360 controller for Windows is developed and designed to function on Windows XP with Service Pack 2 (SP2) and newer versions only.
The next thing you need to look at is whether you have installed the required Xbox controller software in your computer. Also, the Xbox 360 controller needs a special driver component to work on a Windows PC. If you do not have the driver software installed, download the same from the Microsoft’s Xbox support site.
You will also need to check whether your controller’s device drivers are up to date. If not, you need to update the device drivers too. You can find the latest drivers for the Xbox 360 controller for Windows available on the Microsoft website, listed under the Software Downloads section. You should also download and install any critical or important updates to Windows OS by running Windows Update tool.
Sometimes, the problem can be with the USB. So, try connecting the controller to a different USB port, and check if that works. It is
Windows Live Help
best not to use USB hubs, as incompatible ones can lead to issues as well.
If you are using Windows 8, enter View Devices and Printers in the Start Screen, and click on the option on the results page. Check that the Xbox 360 controller appears under Devices section, right-click on the entry, and select Game controller settings. Thereafter, check the status of the controller, and click on the Properties button. Here, you can use the Test option and check whether the controller works properly with your computer.
These are the things to do, if you face any issues with your Xbox controller on Windows. However, if you cannot resolve the problem on your own, contact Windows live chat support team for assistance. Call on the toll-free number appearing on top of this page for quick assistance from our team of experts.
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